Rise of Orpheus | Orpheus Games Ltd
Please read this section carefully. The following clauses highlight critical conditions that may seriously affect your interests and responsibilities when using our services.
You must be at least 18 years old and legally permitted to gamble in your jurisdiction. Age verification is required for demo play. Failure to pass verification results in account closure and voided winnings. See Section 4.1 for full details.
Gambling can be addictive. All new customers must set financial limits before their first deposit. Comprehensive tools for self-limitation and self-exclusion (including GAMSTOP) are available. See Section 7 for full details and support contacts.
We are legally required to verify your identity and source of funds. Failure to provide requested documentation leads to account suspension and may prevent withdrawals. See Section 4.4 for full details.
Your funds are held in segregated bank accounts, providing Medium Protection in the event of insolvency. See Section 5.4 for full details.
Follow our internal complaints procedure first. If unsatisfied, refer disputes to our independent ADR provider, IBAS. See Section 9 for full details.
By using our website and game, you agree to these Terms and Conditions. If you disagree with any part, you must cease using our services immediately.
These Terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction.
Orpheus Games Ltd. is licensed by the Great Britain Gambling Commission (UKGC) under Account Number 58765. View our licence on the UKGC Public Register.
To use our services, you must:
Age verification is mandatory before accessing any content, including demos. Accounts failing verification will be frozen and winnings voided.
We are legally obliged to verify your identity, age, address, and source of funds. Required documents may include:
Failure to provide documentation may result in account suspension and withdrawal restrictions.
All new customers MUST set financial limits BEFORE their first deposit. Limit increases have a 24-hour cooling-off period. Decreases apply immediately.
Your funds are held in segregated bank accounts, separate from company funds. This provides Medium Protection - while protected from creditors, there's no absolute guarantee all funds will be returned in insolvency.
Critical Demo Disclaimers:
Malfunctions void all pays and plays. Interrupted games are stored for 90 days. If restoration fails, stakes are returned.
We are committed to promoting responsible gambling and providing a safe environment.
Self-exclude for fixed periods or indefinitely. We integrate with GAMSTOP for national exclusion.
We process personal data in accordance with UK GDPR and Data Protection Act 2018. Full details in our Privacy Policy.
Regulatory data (AML, self-exclusion) must be retained for minimum 5 years, even after account closure. This may restrict certain GDPR rights where legal obligations apply.
If unsatisfied with our response, refer disputes to:
Independent Betting Adjudication Service (IBAS)
We may amend these Terms at any time. Material changes affecting your rights will be notified in advance. Continued use implies acceptance. The "Last Updated" date indicates current version effective date.
To the maximum extent permitted by law, we shall not be liable for any loss or damage resulting from your use of our services. Nothing excludes liability for death, personal injury from negligence, fraud, or other liability that cannot be legally excluded.
18+ Only. Please gamble responsibly. Rise of Orpheus is a game of chance with no guaranteed returns. Set limits before playing and never gamble more than you can afford to lose. If you need help, contact gambling support services.
Last Updated: 2024-12-19